Expert Nursing Support for Psychiatric Care
Spend less time on paperwork and more time on patient care. We specialize in prior authorizations, mobile phlebotomy, and medication administration to ensure seamless treatment in Georgia.
Your Advocate in Healthcare
"My mission is to help others in my local community by removing barriers to essential mental health treatment. I've seen firsthand how paperwork and processes can delay care, and I founded Epiphany to be a solution."
Meet Cecilia Hare, LPN
Cecilia Hare is a dedicated and experienced psychiatric nurse with a deep passion for patient advocacy. With over 12 years of specialized experience in psychiatric nursing, she has developed a comprehensive understanding of the mental healthcare landscape in Georgia.
Her career has been built on providing compassionate care in a variety of settings, including two years in urgent care and another year in ambulatory services. This diverse background gives her a unique perspective on the patient journey, from initial diagnosis to ongoing treatment management.
Our Services
Transparent, focused services designed to support providers and patients. All pricing is consistent, with an optional +$50 fee for expedited requests.
Prior Authorizations (Basic)
For standard submissions to get oral and injectable psychotropic medications approved.
- Insurance Information Submission
- Medical Necessity Documentation
- For requests under 30 minutes
Prior Authorization Appeals
For complex cases, we manage the full appeal process to get your patients the care they need.
- Insurance Communication
- Peer-to-Peer Review Prep
- Letter of Medical Necessity
Referral Assistance
We help match patients with the right facility or service based on their specific needs and insurance.
- Facility Research & Vetting
- Insurance Verification
- Outreach & Coordination
Mobile Blood Collection
Convenient mobile phlebotomy to monitor medication levels. Samples delivered to LabCorp or Quest.
- Professional Phlebotomy
- Psychotropic Medication Monitoring
- Lab bills insurance directly
Mobile Medication Administration
Ensure patients receive their injectable medications on schedule in their home or facility.
- In-home or Facility Service
- Timely & Professional
- Service within 30-mile radius
How It Works
Our process is designed to be simple, secure, and efficient for everyone involved.
Submit a Request
Choose the "Provider" or "Patient" path in our secure portal and fill out the HIPAA-compliant form with all necessary details.
We Get to Work
Our team immediately begins processing your request, whether it's a prior authorization, referral, or scheduling a mobile visit.
Care is Delivered
We handle the administrative work, allowing providers to focus on care and patients to receive their treatment without delay.
Navigating Your Path to Wellness
We understand that managing mental healthcare can be overwhelming. Our goal is to lighten your burden so you can focus on recovery.
Frequently Asked Questions
Outpatient Services: Best for those with a strong support system who can manage daily life but need regular therapy or medication management.
Intensive Outpatient (IOP) / Partial Hospitalization (PHP): A step up from regular outpatient. These are structured programs with several hours of therapy per day, several days a week, for those needing more support while still living at home.
Inpatient/Residential Treatment: This is for individuals in crisis or who are unable to function safely at home. It provides 24/7 medical supervision and intensive therapy in a secure environment. A psychiatrist or crisis evaluator can help determine if this is the necessary step.
When researching facilities, consider these key factors: Licensing and Accreditation, Specialized Programs for the specific condition, use of evidence-based practices (like CBT), Insurance Acceptance, and Family Involvement.
If you need help finding the right program, our Referral Assistance service is for you. You provide us with the patient's diagnosis, needs, and insurance information. We then research appropriate facilities, confirm they are accepting new patients, and verify that they accept your insurance. We handle the calls and administrative work to provide you with a clear, actionable list of options.
To process any request, we require key information to ensure we can work effectively with insurance companies and providers. This includes patient demographics (name, DOB), insurance details, diagnoses, and a brief medical history. All this information is collected through a secure, HIPAA-compliant form to protect your privacy.
Georgia Mental Health Resources
- Georgia Crisis & Access Line (GCAL): Your 24/7 lifeline for immediate assistance. 1-800-715-4225
- NAMI Georgia: An essential resource for families and individuals, offering support groups and advocacy.
- DBHDD: The state's official resource for finding community-based services and inpatient care.
- Peachford Hospital (Atlanta): Offers comprehensive inpatient and outpatient programs for all ages.
- Anchor Hospital (Atlanta): Provides inpatient and outpatient services for adolescents and adults.
Request a Service
Please fill out the secure, HIPAA-compliant form below to initiate a service request. Our team will get back to you shortly.